{"id":1516,"date":"2020-10-09T12:30:57","date_gmt":"2020-10-09T12:30:57","guid":{"rendered":"http:\/\/hospitalsantoantonio.org.br\/home\/?page_id=1516"},"modified":"2024-06-07T16:57:35","modified_gmt":"2024-06-07T13:57:35","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/hospitalsantoantonio.org.br\/home\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"\n<p class=\"has-text-align-center\">A Ouvidoria do HSA \u00e9 um canal de comunica\u00e7\u00e3o dos pacientes, familiares, funcion\u00e1rios e comunidade em geral com a Institui\u00e7\u00e3o. Quem procura a Ouvidoria tem a garantia de que ter\u00e1 seu assunto encaminhado e de que receber\u00e1 uma resposta.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Criado para que qualquer pessoa possa manifestar suas opini\u00f5es sobre o atendimento, as instala\u00e7\u00f5es e os servi\u00e7os oferecidos pelo Hospital, o setor pode ser utilizado para:<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table><tbody><tr><td><ul><li>Elogiar os aspectos positivos;<\/li> <li>Sugerir alternativas que possam melhorar o funcionamento do hospital;<\/li> <li>Consultar quando houver qualquer d\u00favida sobre o que fazer, como fazer, a quem procurar e como proceder em qualquer situa\u00e7\u00e3o dentro do HSA;<\/li> <li>Reclamar de qualquer aspecto que seja considerado pelo usu\u00e1rio como insatisfat\u00f3rio.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Todas as demandas recebidas pelo nosso canal ser\u00e3o utilizadas para o trabalho de melhoria cont\u00ednua de nossos produtos, processos, servi\u00e7os e atendimento.<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table class=\"has-black-color has-vivid-red-background-color has-text-color has-background\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><h3><span style=\"font-family: 'arial black', sans-serif;\"><strong><span style=\"color: #ff0000;\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\"><span style=\"text-decoration: underline;\">ATEN\u00c7\u00c3O:<\/span> <span style=\"color: #000000;\">ESTAMOS RECEBENDO IN\u00daMERAS RECLAMA\u00c7\u00d5ES DE HOSPITAIS DE OUTRAS CIDADES E EXTERIOR,<\/span> <span style=\"text-decoration: underline;\">ESTA OUVIDORIA \u00c9 REFERENTE AO <em>HOSPITAL SANTO ANT\u00d4NIO DA CIDADE DE CURVELO &#8211; MINAS GERAIS &#8211; BRASIL.<\/em><\/span><\/mark><\/span><\/strong><\/span><\/h3><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>PREENCHA O FORMUL\u00c1RIO ABAIXO PARA ENVIAR SEU ELOGIO, RECLAMA\u00c7\u00c3O, SUGEST\u00c3O, D\u00daVIDA OU QUALQUER OUTRO QUESTIONAMENTO SOBRE O <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">HOSPITAL SANTO ANT\u00d4NIO DE CURVELO-MG.<br><\/mark><\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>A RESPOSTA SER\u00c1 ENCAMINHADA PARA O E-MAIL INFORMADO<\/strong>.<\/h4>\n\n\n<div class=\"caldera-grid\" id=\"caldera_form_1\" data-cf-ver=\"1.7.4\" data-cf-form-id=\"CF5f85a524cab09\"><div id=\"caldera_notices_1\" data-spinner=\"https:\/\/hospitalsantoantonio.org.br\/home\/wp-admin\/images\/spinner.gif\"><\/div><form data-instance=\"1\" class=\"CF5f85a524cab09 caldera_forms_form cfajax-trigger\" method=\"POST\" enctype=\"multipart\/form-data\" id=\"CF5f85a524cab09_1\" data-form-id=\"CF5f85a524cab09\" aria-label=\"OUVIDORIA\" data-target=\"#caldera_notices_1\" data-template=\"#cfajax_CF5f85a524cab09-tmpl\" data-cfajax=\"CF5f85a524cab09\" data-load-element=\"_parent\" data-load-class=\"cf_processing\" data-post-disable=\"0\" data-action=\"cf_process_ajax_submit\" data-request=\"https:\/\/hospitalsantoantonio.org.br\/home\/cf-api\/CF5f85a524cab09\" data-hiderows=\"true\">\r\n<input type=\"hidden\" id=\"_cf_verify_CF5f85a524cab09\" name=\"_cf_verify\" value=\"44ab549311\"  data-nonce-time=\"1775558857\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/home\/wp-json\/wp\/v2\/pages\/1516\" \/><input type=\"hidden\" name=\"_cf_frm_id\" value=\"CF5f85a524cab09\">\r\n<input type=\"hidden\" name=\"_cf_frm_ct\" value=\"1\">\r\n<input type=\"hidden\" name=\"cfajax\" value=\"CF5f85a524cab09\">\r\n<input type=\"hidden\" name=\"_cf_cr_pst\" value=\"1516\">\r\n<div class=\"hide\" style=\"display:none; overflow:hidden;height:0;width:0;\">\r\n<label>Url<\/label><input type=\"text\" name=\"url\" value=\"\" autocomplete=\"off\">\r\n<\/div><div id=\"CF5f85a524cab09_1-row-1\"  class=\"row  first_row\"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_9014900\" class=\"form-group\" id=\"fld_9014900_1-wrap\">\r\n\t<label id=\"fld_9014900Label\" for=\"fld_9014900_1\" class=\"control-label\">NOME COMPLETO <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"text\" data-field=\"fld_9014900\" class=\" form-control\" id=\"fld_9014900_1\" name=\"fld_9014900\" value=\"\" data-type=\"text\" aria-required=\"true\"   aria-labelledby=\"fld_9014900Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5f85a524cab09_1-row-2\"  class=\"row \"><div  class=\"col-sm-6  first_col\"><div data-field-wrapper=\"fld_555879\" class=\"form-group\" id=\"fld_555879_1-wrap\">\r\n\t<label id=\"fld_555879Label\" for=\"fld_555879_1\" class=\"control-label\">E-MAIL <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"email\" data-field=\"fld_555879\" class=\" form-control\" id=\"fld_555879_1\" name=\"fld_555879\" value=\"\" data-type=\"email\" aria-required=\"true\"   aria-labelledby=\"fld_555879Label\" aria-describedby=\"fld_555879Caption\" >\t\t<span id=\"fld_555879Caption\" class=\"help-block\">Certifique-se de informar um e-mail valido. A RESPOSTA SER\u00c1 ENCAMINHADA PARA ESTE E-MAIL.<\/span>\r\n\t<\/div>\r\n<\/div>\r\n<\/div><div  class=\"col-sm-3 \"><div data-field-wrapper=\"fld_8692531\" class=\"form-group\" id=\"fld_8692531_1-wrap\">\r\n\t<label id=\"fld_8692531Label\" for=\"fld_8692531_1\" class=\"control-label\">TELEFONE\/CELULAR <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input  data-inputmask=\"'mask': '(99) 9 9999-9999'\"  required type=\"phone\" data-field=\"fld_8692531\" class=\" form-control\" id=\"fld_8692531_1\" name=\"fld_8692531\" value=\"\" data-type=\"phone\" aria-required=\"true\"   aria-labelledby=\"fld_8692531Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><div  class=\"col-sm-3  last_col\"><div data-field-wrapper=\"fld_1407477\" class=\"form-group\" id=\"fld_1407477_1-wrap\">\r\n\t<label id=\"fld_1407477Label\" for=\"fld_1407477_1\" class=\"control-label\">SUA CIDADE <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"text\" data-field=\"fld_1407477\" class=\" form-control\" id=\"fld_1407477_1\" name=\"fld_1407477\" value=\"\" data-type=\"text\" aria-required=\"true\"   aria-labelledby=\"fld_1407477Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5f85a524cab09_1-row-3\"  class=\"row \"><div  class=\"col-sm-6  first_col\"><div data-field-wrapper=\"fld_2218499\" class=\"form-group\" id=\"fld_2218499_1-wrap\">\r\n\t<label id=\"fld_2218499Label\" for=\"fld_2218499_1\" class=\"control-label\">TIPO DE ATENDIMENTO <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<select name=\"fld_2218499\" value=\"\" data-field=\"fld_2218499\" class=\"form-control\" id=\"fld_2218499_1\"  required=\"required\"  aria-labelledby=\"fld_2218499Label\" aria-describedby=\"fld_2218499Caption\" >\n\t\t<option value=\"\"><\/option>\r\n\t\t\t\t\t<option value=\"ELOGIO\"  data-calc-value=\"ELOGIO\" >\n\t\t\t\t\t\tELOGIO\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"RECLAMA\u00c7\u00c3O\"  data-calc-value=\"RECLAMA\u00c7\u00c3O\" >\n\t\t\t\t\t\tRECLAMA\u00c7\u00c3O\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"SUGEST\u00c3O\"  data-calc-value=\"SUGEST\u00c3O\" >\n\t\t\t\t\t\tSUGEST\u00c3O\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"D\u00daVIDA\"  data-calc-value=\"D\u00daVIDA\" >\n\t\t\t\t\t\tD\u00daVIDA\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"OUTRO\"  data-calc-value=\"OUTRO\" >\n\t\t\t\t\t\tOUTRO\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<span id=\"fld_2218499Caption\" class=\"help-block\">Escolha uma op\u00e7\u00e3o, elogio, reclama\u00e7\u00e3o, sugest\u00e3o, d\u00favida ou outro.<\/span>\r\n\t<\/div>\r\n<\/div>\r\n<\/div><div  class=\"col-sm-6  last_col\"><div data-field-wrapper=\"fld_590475\" class=\"form-group\" id=\"fld_590475_1-wrap\">\r\n\t<label id=\"fld_590475Label\" for=\"fld_590475_1\" class=\"control-label\">SOBRE <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<select name=\"fld_590475\" value=\"\" data-field=\"fld_590475\" class=\"form-control\" id=\"fld_590475_1\"  required=\"required\"  aria-labelledby=\"fld_590475Label\" aria-describedby=\"fld_590475Caption\" >\n\t\t<option value=\"\"><\/option>\r\n\t\t\t\t\t<option value=\"Sobre o HOSPITAL SANTO ANT\u00d4NIO\"  data-calc-value=\"Sobre o HOSPITAL SANTO ANT\u00d4NIO\" >\n\t\t\t\t\t\tSobre o HOSPITAL SANTO ANT\u00d4NIO\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Sobre o SANTO ANT\u00d4NIO MAIS VANTAGENS\"  data-calc-value=\"Sobre o SANTO ANT\u00d4NIO MAIS VANTAGENS\" >\n\t\t\t\t\t\tSobre o SANTO ANT\u00d4NIO MAIS VANTAGENS\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Sobre a CL\u00cdNICA SANTO ANT\u00d4NIO MAIS VANTAGENS\"  data-calc-value=\"Sobre a CL\u00cdNICA SANTO ANT\u00d4NIO MAIS VANTAGENS\" >\n\t\t\t\t\t\tSobre a CL\u00cdNICA SANTO ANT\u00d4NIO MAIS VANTAGENS\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Sobre o LABORAT\u00d3RIO DO HOSPITAL SANTO ANT\u00d4NIO\"  data-calc-value=\"Sobre o LABORAT\u00d3RIO DO HOSPITAL SANTO ANT\u00d4NIO\" >\n\t\t\t\t\t\tSobre o LABORAT\u00d3RIO DO HOSPITAL SANTO ANT\u00d4NIO\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"OUTRO\"  data-calc-value=\"OUTRO\" >\n\t\t\t\t\t\tOUTRO\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<span id=\"fld_590475Caption\" class=\"help-block\">Escolha uma op\u00e7\u00e3o, Hospital, Mais Vantagens, Laborat\u00f3rio ou outro.<\/span>\r\n\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5f85a524cab09_1-row-4\"  class=\"row \"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_6560259\" class=\"form-group\" id=\"fld_6560259_1-wrap\">\r\n\t<label id=\"fld_6560259Label\" for=\"fld_6560259_1\" class=\"control-label\">ASSUNTO <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"text\" data-field=\"fld_6560259\" class=\" form-control\" id=\"fld_6560259_1\" name=\"fld_6560259\" value=\"\" data-type=\"text\" aria-required=\"true\"   aria-labelledby=\"fld_6560259Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<div data-field-wrapper=\"fld_6026306\" class=\"form-group\" id=\"fld_6026306_1-wrap\">\r\n\t<label id=\"fld_6026306Label\" for=\"fld_6026306_1\" class=\"control-label\">MENSAGEM <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<textarea name=\"fld_6026306\" value=\"\" data-field=\"fld_6026306\" class=\"form-control\" id=\"fld_6026306_1\" rows=\"4\"  required=\"required\"  aria-labelledby=\"fld_6026306Label\" ><\/textarea>\n\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5f85a524cab09_1-row-5\"  class=\"row  last_row\"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_1889239\" class=\"form-group\" id=\"fld_1889239_1-wrap\">\r\n<div class=\"\">\r\n\t<input  class=\"btn btn-default\" type=\"submit\" name=\"fld_1889239\" id=\"fld_1889239_1\" value=\"Enviar\" data-field=\"fld_1889239\"  >\n<\/div>\r\n<\/div>\r\n\t<input class=\"button_trigger_1\" type=\"hidden\" name=\"fld_1889239\" id=\"fld_1889239_1_btn\" value=\"\" data-field=\"fld_1889239\"  \/>\n<\/div><\/div><\/form>\r\n<\/div>\r\n\n\n\n\n<p class=\"has-text-align-center\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><strong>A RESPOSTA SER\u00c1 ENCAMINHADA PARA O E-MAIL INFORMADO<\/strong>.<\/mark><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria do HSA \u00e9 um canal de comunica\u00e7\u00e3o dos pacientes, familiares, funcion\u00e1rios e comunidade em geral com a Institui\u00e7\u00e3o. Quem procura a Ouvidoria tem a garantia de que ter\u00e1 seu assunto encaminhado e de que receber\u00e1 uma resposta. Criado para que qualquer pessoa possa manifestar suas opini\u00f5es sobre o atendimento, as instala\u00e7\u00f5es e os [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth.php","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1516","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/pages\/1516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/comments?post=1516"}],"version-history":[{"count":54,"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/pages\/1516\/revisions"}],"predecessor-version":[{"id":2066,"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/pages\/1516\/revisions\/2066"}],"wp:attachment":[{"href":"https:\/\/hospitalsantoantonio.org.br\/home\/wp-json\/wp\/v2\/media?parent=1516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}